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May 9, 2008
By Karen Post, Branding Diva ®
The trip to Memphis was great fun. Rich with history and vibes of music legends filled the streets. The Peabody Hotel exceeded my expectations of a grand old 5 star destination complete with a daily royal duck march at 11AM. Throughout the property and the experience these precious little quackers tastefully appeared as a symbol of the brand ID, embroidered on the linens, carved in fragrant soaps and stretched in glass. All understated, but a nice touch to reinforce the charming story.
Is there some symbol in your business that can help your brand take off? Some iconic element that can stand alone without text, and serve as a surrogate messenger for your brand? Target and Nike do this well. If it’s your brand or any that you believe is a power mark all by itself, send it in (info[at]oddpodz[dot]com), or post it in the comments section, let’s build a list of our favorites.
Healthcare conference wrap up.
Based on the discussions with these healthcare leaders from around the US, the industry is going taking a brisk shift toward a much more consumer driven and controlled information environment. Which if you consider all the data on us and the data and research on what ails us is out there and needed, I think this is a positive move.
3 big changes you’ll be seeing in healthcare branding and communication.
Continue reading Branding with Birds

Branding, Marketing, Smart tips, Travel
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May 7, 2008
By Karen Post, Branding Diva®
I’m one of the luckiest people around. I get paid to create, talk and help people grow their businesses. Except this morning when my clock went off at 4 AM, I wasn’t feeling so fortunate or, for that matter, creative.
I have a speaking gig in Memphis, TN on Wednesday. The event hosted by a very cool company called MEDSEEK. They are another American success story. Founded by entrepreneur Gale Wilson-Steele in 1996, the company’s model is based on the concept that the Internet puts computers to work doing what they do best: storing, sorting and delivering information; and it can be used to answer the universal need of all people to confidently obtain competent medical care. MEDSEEK initially offered an Internet directory of physicians and webpage publishing services as a dot.com replacement for yellow pages advertisements. Today MEDSEEK specializes in online healthcare solutions that empower patients, physicians, employees and consumers to securely exchange knowledge, interact with healthcare organizations and access medical records online.
Continue reading Creative Warrior goes to Memphis

Branding, Marketing, Speaking, Travel
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May 5, 2008
by Jocelyn
I was among the millions who watched Big Brown gallop to victory in the Kentucky Derby this weekend. My celebratory mood was quickly changed to shock, horror and sadness as I learned that second place finisher, Eight Belles, had suffered a life ending injury (sidebar: my heart really sank because as an almost-lifelong equestrian and horse owner, I have experienced first hand the tragic loss of a horse due to a freak accident. My heart goes out to all who were associated with Eight Belles).
If you’ve never had the opportunity to be face to face with these magnificent animals, it is hard for me to describe what it is like to be in their presence. Whether you are a horse lover or not, they are awe inspiring, frighteningly powerful and strong. And, sadly, incredibly fragile.
The tragedy that occurred on the track at Churchill Downs has resurrected the debate as to whether horse racing is inherently cruel, driven by greed or whether more safety measures can be adopted to avoid future tragedies. There are some highly charged emotions surrounding this issue. The industry is indeed facing a PR crisis, and will have some tough questions to answer.
In your own worklife, you may unfortunately find yourself facing a PR crisis. Our own Karen Post has some guidelines for how to manage through. She writes:
Bad publicity can devastate a company’s or industry’s public image. The entity should make every effort to handle potentially negative public relations situations with extreme care. When a crisis occurs, the media can be the first on the scene. There are four basic rules to remember:
1) Be accessible.
2) Be accurate.
3) Take responsibility for what you are accountable for—nothing more.
4) Inform personnel about what is going on and remind them of who is authorized to speak on behalf of the company and what their responsibilities are. Continue reading Managing through a crisis

DIY, PR, Smart tips
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